The Disability Discrimination Act 1995 (DDA)
- What does it mean?
- What does "discriminate" mean?
- How does this affect businesses?
- What if an alteration costs too much?
- What is "reasonable"?
- Are listed buildings exempt?
- What if businesses have no disabled customers or employees?
- What are the risks of doing nothing?
- What should you do next?
- What is an Access Audit?
- What else should you take in to account?
- What are the advantages of compliancy with the DDA?
What is "reasonable"?
The simple response is that there is no definitive answer. "Reasonable" will depend on the circumstances of each property/business/service. Factors which need to be taken in to account include:
- Cost and convenience
- The resources of the service
- The effectiveness of change
The fact that you have considered and assessed options with a view to making your service accessible to disabled people will in itself be of benefit. With an Access Audit Report to hand, you will have a plan which sets out achievable goals.
